VTS Automotive Ltd

Terms & Conditions

Last updated: 7 October 2026

1. Enquiries and installation confirmation

The website accepts enquiries only. Submitting an enquiry does not create, reserve or confirm an installation appointment. VTS Automotive reviews each enquiry and contacts the customer regarding availability.

All dealership installation dates are subject to availability and are not confirmed or reserved until full cleared payment has been received upfront by bank transfer. Bank transfer details are provided privately after the enquiry has been reviewed.

2. Colour matching

Paint colour is prepared using the vehicle registration, manufacturer paint information and the details supplied by the customer. Vehicle paint can fade, weather or vary following age, previous repair, polishing or environmental exposure. For that reason, an exact colour match cannot be guaranteed.

A reasonable colour variation caused by the age or condition of the vehicle's existing paint is not, by itself, a defect in the service or grounds for a refund. Where reasonably possible, VTS Automotive may offer an adjustment or a replacement appointment to review the finish.

3. Customer responsibilities

The customer must provide accurate vehicle details, a safe and suitable place to work, access to the vehicle at the agreed time and permission for the installation to proceed.

4. Statutory rights

Nothing in these terms excludes or restricts any rights or remedies that cannot legally be excluded, including rights under the Consumer Rights Act 2015.

5. Business details

VTS Automotive Ltd, 24–26 Regent Place, Birmingham, B1 3NJ. Company number 17303998.